Have a question?
Here are the answers to the questions we’re most often asked.
If you want to know something that isn’t included in our FAQs, you can use our enquiry form.
Do I need to book in advance?
We recommend you book in advance to secure your desired time. Tours can get booked up very quickly during busy periods, so it is always recommended that you pre-book. Schools and groups must book in advance.
What time are the tours?
Thursday – Monday: Tours run from 10am – 4pm. Doors close at 5pm.
Weekends and school holidays: Tours run from 10am – 4pm. Doors close at 5pm.
How long do I allow for a visit?
Roughly 45 minutes
Where can I park?
Nearest car parks are Stoney Street car park and Lace Market car park. Further information on car parks.