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Looking for more information about our Annual Passes?
Here are the details you need. Please also read our Terms and Conditions below.
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What does the admission price include?
Admission price includes entry to either the National Justice Museum or the City of Caves (or both if you purchase a Joint Ticket), as well as free return visits to the same venue for 12 months from date of purchase. They are valid for the original booker and their original guests only.
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How do I get an Annual Pass?
When you book to visit the museum or caves, your general admission ticket will automatically become an Annual Pass for that attraction. This will last for 12 months from the date of your original purchase. If you are not booking in person, you will be given an Annual Pass card on your next visit.
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How does the Annual Pass work?
Your account will be converted into an Annual Pass the first time you book to visit the museum or caves. You will then be able to book free return admission for the same number of tickets, for the same group of people, as many times as you like (subject to availability), over 12 months from the date of your original purchase. These must be booked by the same lead booker and can only be booked over the phone or in person at the museum or caves.
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I have an Annual Pass. Do I need to pre-book?
Annual Pass return tickets are subject to availability based on advance sales, group bookings, and school bookings. We recommend customers pre-book their return visit at least 24 hours in advance, especially for the City of Caves, to avoid disappointment.
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Can I give my Annual Pass to someone else?
No, Annual Passes are not transferable. Annual Passes are valid for the original booker and their original group only. For example, if a couple visits with their two children, the pass would only be valid for the couple and their two children, not other adults or children they know or bring with them. National Justice Museum reserves the right to revoke Annual Passes belonging to any visitors found or suspected of transferring their Annual Pass.
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Does my Annual Pass include events?
Annual Passes are valid for general admission to the National Justice Museum and/or City of Caves only and are not valid for ticketed events run by the National Justice Museum or organisations hiring the National Justice Museum.
Terms and Conditions of the Annual Pass
A purchase of general admission to the National Justice Museum will receive a National Justice Museum Annual Pass. A purchase of general admission to the City of Caves will receive a City of Caves Annual Pass. A purchase of a joint general admission ticket will receive both a National Justice Museum Annual Pass and a City of Caves Annual Pass.
Annual Passes are non-refundable and non-transferable. Any Annual Pass found to be transferred will be retained by the Museum and revoked with no refund issued.
Annual Passes will be issued to visitors purchasing general admission to the Museum and/or Caves online, over the phone, or on the door.
National Justice Museum Annual Passes cannot be used for entry to special events, towards school or group bookings, or for general admission to the City of Caves. City of Caves Annual Passes cannot be used for entry to special events, towards school or group bookings, or for general admission to the National Justice Museum.
Annual Passes will be issued to visitors purchasing admission to the Museum and/or Caves for dates from 1st July 2025 onwards. Tickets purchased for general admission before 1st July 2025 do not apply for the Annual Pass.
Annual Passes are valid for 12 months from the date of your first visit for the number of tickets stated on the card, purchased by the original booker only. Any additional visitors will be charged the normal admission price.
Visitors are advised to check the Museum and/or Cave’s opening dates and times prior to their intended visit date. We strongly advise customers book return visits at least 24 hours in advance and cannot guarantee on-the-door entry.
Groups (educational or any group over 10 people) do not qualify for an Annual Pass and should contact the booking team on 0115 952 0555 to arrange their visit.
The Museum reserves the right to request proof of purchase and/or identification upon entry to the Museum or Caves and to charge normal admission price to any visitors unable to prove that they are the original passholders.
Annual Passes will expire 12 months after the original purchase. Expired passes will not be accepted for free return admission. Normal admission price will be charged and a new Annual Pass issued.
National Justice Museum reserves the right to refuse admission.
