Front of House Assistant

Purpose of the role

To provide all visitors with a unique, welcoming and high-quality experience when visiting the National Justice Museum and City of Caves by delivering consistently excellent customer service, helping to attract, engage and retain visitors.

Responsible to: Visitor Experience Manager (VEM)
Hours: Zero hours, weekend and evening working expected
Location: National Justice Museum and City of Caves
Contract: Permanent, 6-month probationary period
Rate of pay: £12.71 per hour

Download the full job description
Download our Diversity Monitoring Form

Timeline and application process

If you think this is you, please read the details provided carefully and email a CV and succinct (no more than 2 A4 sides) application letter, ensuring you demonstrate how you fit the person specification to: Amy.leggett@nationaljusticemuseum.org.uk 
Alternatively, you may submit a short film.

The closing date for applications is 5pm, Friday 28th August.

Interviews: WC. 7th September 

Download the Job Description and Person Specification

Diversity Monitoring Form

We value equality, diversity and inclusion and are focused on increasing the diversity of our people, particularly the number of Ethnic minority, Disabled and LGBTQ+ people as we are underrepresented in these groups. We aspire for our team to reflect the communities in the cities we serve.

To do this we need your help in filling out a short diversity monitoring form.

The information you provide will help support us ensure that our recruitment processes are fair to all and allow us to attract diverse and talented candidates.

The information you provide will not be used as part of the selection process, will not be seen by the interview panel, and will only be used for non-identifiable statistical purposes. No information will be published which allows any individual to be identified.

The form should only take a few minutes to complete.