Visitor Experience Assistant

Purpose of the role

To work effectively as part of a team to ensure the smooth operation of our busy reception areas and help us to deliver an exceptional visitor experience. To deliver the highest standards of customer care at all times whilst actively supporting the strategic priorities of the organisation through our ticketing systems. To provide Duty Manager cover as required for events, and opening and locking the buildings as per our procedures.   

Responsible to: Visitor Experience Manager

Hours: 3 shifts (25 hours) per week, weekend and evening work 

Location: National Justice Museum and City of Caves, Nottingham

Contract: Permanent, 6-month probationary period

Rate of pay: £12.21 per hour with enhancements for Duty Management Cover

If you wish to apply for this exciting role then please send in your current C.V and a covering letter, stating why you would like to work for the National Justice Museum to:

Amy.Leggett@nationaljusticemuseum.org.uk

Closing date for applications is Sunday 20th July 2025.